It was a Friday. Not much different than any other Friday. Minding my own business - working - getting some billing done. The usual. All of a sudden I felt a tickle in my ear - the words 'number,' 'visits,' and 'left' were all murmured in the same sentence. I knew which patient my boss, the PT, was working on and knew that I was going to be called upon to find the needed information. At that same moment I hear my boss say, "Cassie, can you find out how many visits Mr. Patient has?" "I'm on it!" I respond. Proud of my efficiency, I start looking for Mr. Patient's chart. "Where is it? I just saw it!" I say out loud. Then I realize that it is right in front of me. "Oh. There you are." I say. No biggie. Nobody is in the room with me.
At this point I would like to take a break to tell you that I talk to myself. Don't judge. We all do it. Some more than others. I'm part of the "some."
I proceed look for the information that was requested - 10 total visits, three to go. I repeat this to myself (out loud) as I turn - getting ready to get up and go tell my boss like a civilized person instead of shouting it from the next room. As I turn I see a person standing behind me. Knowing perfectly well who it was I slowly ask with embarrassment, "You are..." "Mr. Patient." He finishes with an unreadable look on his face. How long has he been standing there? I wonder to myself as I proceed to say, "Right. You wanted to know how many visits you have. You have had seven visits including this one - three more left to go." Trying to hide how mortified I was caught talking to myself I added, "Would you like to schedule your next appointment?"
As soon as he was scheduled and left I busted out laughing. Thankfully there were no other patients in the clinic. It was lunch time.
#LookBeforeYouSpeak
At this point I would like to take a break to tell you that I talk to myself. Don't judge. We all do it. Some more than others. I'm part of the "some."
I proceed look for the information that was requested - 10 total visits, three to go. I repeat this to myself (out loud) as I turn - getting ready to get up and go tell my boss like a civilized person instead of shouting it from the next room. As I turn I see a person standing behind me. Knowing perfectly well who it was I slowly ask with embarrassment, "You are..." "Mr. Patient." He finishes with an unreadable look on his face. How long has he been standing there? I wonder to myself as I proceed to say, "Right. You wanted to know how many visits you have. You have had seven visits including this one - three more left to go." Trying to hide how mortified I was caught talking to myself I added, "Would you like to schedule your next appointment?"
As soon as he was scheduled and left I busted out laughing. Thankfully there were no other patients in the clinic. It was lunch time.
#LookBeforeYouSpeak